Refund Policy

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided the following conditions are satisfied.
• We are notified within 5 working days that you wish to return the goods for refund.
• That they are in there original saleable condition, and with original packaging
• Refunds can only be made to the original card of purchase.
Exceptions to this policy
• Where goods arrive damaged we MUST be informed with 24 hours so we are able to make a claim on the carrier.
• ALL external packaging MUST be retained for inspection if required.
• Goods must be signed for as ”Damaged on arrival”
• If any of the above are not satisfied we reserve the right to refuse a refund or to make a 30% deduction of the original selling price from the refund.
• Where goods have been special bought for you, we reserve the right to refuse a refund.
• If goods are not returned in a saleable condition we retain the right to refuse a refund, or to make a 30% deduction of the original selling price from the refund.

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© 2021 HOwCLean UK Ltd | All rights reserved | Design IGS

Registered No: 12710992 Registered Office: Unit 4 Penn Street Works Amersham Bucks HP7 0FA
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